Privacy Policy
Effective Date: December 16, 2024
At Firax, we value the privacy and security of our customers. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By visiting our website, using our services, or purchasing our products, you agree to the collection and use of your data in accordance with this policy.
Information We Collect
We collect information in several ways when you interact with our website or services:
- Personal Identification Information: When you create an account, make a purchase, or sign up for our newsletter, we collect personal details like your name, email address, shipping address, and payment information.
- Non-Personal Identification Information: We may collect data related to your browsing activity, such as IP address, device type, browser information, and pages visited, to enhance your user experience.
- Cookies: Our website uses cookies to track your preferences and provide a more personalized browsing experience. You can control cookies through your browser settings.
How We Use Your Information
Your personal data is used for the following purposes:
- Order Processing and Fulfillment: To process and deliver your orders, provide customer support, and communicate with you regarding your purchases.
- Marketing and Communication: To send promotional emails, newsletters, and special offers. You can opt out of marketing communications at any time.
- Improvement of Our Services: To enhance our website’s functionality, improve customer experience, and analyze website traffic.
- Security: To ensure the security of your data and prevent fraud or unauthorized access to your account.
How We Protect Your Data
We take the security of your data seriously and employ a variety of physical, electronic, and administrative safeguards to protect your personal information. This includes encryption technologies, firewalls, and regular security assessments.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners or service providers who assist in our operations, such as payment processors and shipping companies. These third parties are obligated to protect your information in accordance with this privacy policy.
Your Rights and Choices
You have the right to access, update, or delete the personal information we hold about you. You can do this through your account settings or by contacting our customer support team. You may also opt out of marketing communications by clicking the unsubscribe link in any of our promotional emails.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.